SKYCAB LANGKAWI

Itinerary

What To Expect In Langkawi SkyCab

⏰ Operating hours

Normal Operating Hours: 9:30 AM – 6:00 PM
⚠️ Operating hours are subject to change due to scheduled maintenance, weather conditions or operational requirements. Please check the official operating calendar before your visit.

Terms & Conditions 

Please read the following terms and conditions carefully before making your booking with GetFlying.

1. Booking & Confirmation

• All bookings are subject to availability and confirmation.
• Customers must provide accurate booking details, including the number of guests and selected visit date.
• Booking confirmation and ticket vouchers will be issued according to the booking method and supplier’s procedures.
• Customers must present the valid ticket, QR code or voucher at the designated entrance for admission.

2. Ticket Validity

• Tickets are valid only for the selected visit date, unless otherwise stated on the ticket.
• Tickets are subject to the terms and conditions of the issuing operator.
• Tickets cannot be transferred, resold or altered without the operator’s approval.
• Guests are advised to arrive early, especially during weekends, school holidays and peak travel periods.

3. Cancellation, Refund & Changes

• Bookings are generally non-refundable and cannot be cancelled or amended once confirmed, unless otherwise stated in the applicable booking terms or required by law.
• Unused or partially used tickets are not eligible for refunds.
• Duplicate payment cases will be reviewed individually and must be supported by valid transaction records.
• If the SkyCab service is disrupted by adverse weather, technical issues or unforeseen circumstances, alternative arrangements will be subject to the operator’s policy. These may include rescheduling to the next available date or exchanging the ticket for products of equivalent value, where permitted.
• Customers should contact GetFlying for assistance with booking-related enquiries.

4. Operating Hours & Service Disruptions

• SkyCab operating hours and schedules may change without prior notice.
• Operations may be suspended, delayed or closed temporarily due to weather conditions, maintenance, technical issues or safety concerns.
• Guests are encouraged to check the official operating calendar before visiting.
• GetFlying is not responsible for changes to operating schedules made by the attraction operator.

5. Safety Rules & Passenger Restrictions

• All guests must comply with the safety instructions, notices and directions issued by SkyCab staff.
• A standard gondola accommodates a maximum of 6 passengers, with a combined passenger weight not exceeding 480 kg, subject to the applicable gondola type and operator’s requirements.
• Children must be accompanied and supervised by a responsible adult.
• Guests must remain seated or positioned as instructed by staff and must not interfere with the gondola’s doors or safety equipment.
• Smoking, eating and drinking are prohibited inside the gondola.
• Dangerous, hazardous, combustible, sharp or otherwise prohibited items are not permitted.
• The operator reserves the right to refuse admission or require a guest to leave for safety reasons or failure to comply with its rules.

6. Ticket Inclusions & Additional Attractions

• Only the attractions and services expressly listed in the selected GetFlying package are included.
• SkyBridge, SkyGlide, glass-bottom gondolas, VIP gondolas, express-lane access and other additional experiences may require separate tickets or upgrades.
• Guests should review the package inclusions and exclusions carefully before completing payment.

7. Personal Belongings

• Guests are responsible for their own belongings throughout the visit.
• Please take care of personal items and follow staff instructions when boarding and alighting.
• Lost items should be reported to the attraction operator’s designated Lost & Found counter.

8. Health & Accessibility

• Guests should assess their personal fitness and comfort before participating in the cable car experience.
• Anyone with a medical condition, mobility concern or other special requirement should contact the operator before booking to confirm suitability and available assistance.
• Access to certain attractions or facilities may be subject to additional restrictions.

9. Liability & Unforeseen Circumstances

• GetFlying acts as a booking intermediary where applicable and is not responsible for operational decisions made by the attraction operator.
• Guests must follow all applicable safety requirements during their visit.
• Nothing in these terms excludes or limits any rights or liabilities that cannot legally be excluded or limited under applicable Malaysian law.
• In the event of circumstances beyond the reasonable control of the parties, including severe weather, technical failures or other emergencies, services may be modified, delayed or suspended.

10. Acceptance of Terms

• By completing a booking through GetFlying, customers acknowledge that they have read and agreed to these terms and conditions, together with the applicable ticket and attraction operator’s policies.