Malaysia

Cancellation Policy for [Your Travel Agency Name] Tours

At [Your Travel Agency Name], we understand that plans can change. Below is our cancellation policy to ensure fairness and clarity for all travelers.

Cancellation by Traveler:

• More than 30 days before departure: Full refund minus a processing fee of [amount or percentage].
• 15–30 days before departure: 50% refund of the total tour price.
• 7–14 days before departure: 25% refund of the total tour price.
• Less than 7 days before departure: No refund available.

Cancellation by Tour Operator:

• If unforeseen circumstances (such as natural disasters or government restrictions) require cancellation by [Your Travel Agency Name], travelers will be given the option of a full refund or rescheduling to a later date.

Changes & Rescheduling:

• Date changes are permitted up to [number] days before departure, subject to availability and potential price adjustments.
• Name changes may be allowed with an administrative fee of [amount].

No-Show Policy:

• If a traveler fails to show up for the tour without prior notice, no refund will be issued.

We recommend all travelers purchase travel insurance to protect against unexpected cancellations.

For further questions, please contact [Your Contact Information].

Cancellation 4 days or more prior to the agreed activity date

You will be automatically refunded for the full amount for the activity

4 days

Cancellation between 48 and 96 hours prior to the agreed activity date

You are entitled to a 50% refund

48 hrs

Cancellation 48 hours or later prior to the agreed activity date

No refund will be possible